Privacy Policy

Privacy Policy for Arlington Website Designer

Effective Date: August 3, 2025
Last Updated: August 3, 2025

At Arlington Website Designer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our web design services, or interact with our marketing communications.

Information We Collect

Website Information

When you visit our website, we may collect:

  • Technical Information: IP address, browser type, device information, operating system, screen resolution
  • Usage Data: Pages visited, time spent on site, referring websites, click patterns, scroll behavior
  • Contact Information: Name, email address, phone number, business name when you contact us or request services
  • Form Data: Information submitted through contact forms, pricing inquiries, or service requests

When you use our web design services, we collect:

  • Business Information: Business name, address, industry type, existing website URL, social media profiles
  • Project Requirements: Design preferences, content materials, functionality requirements, target audience information
  • Branding Materials: Logo files, brand colors, fonts, style preferences, existing marketing materials
  • Payment Information: Billing details, transaction history (processed through Stripe/Square)
  • Communication Records: Support tickets, service requests, revision feedback, project correspondence

Third-Party Service Information

We use third-party services that may collect information:

  • Google Analytics: Website usage statistics, traffic sources, conversion tracking
  • Payment Processors: Stripe and Square for secure payment processing
  • Email Marketing: Contact information for service updates and marketing (with consent)
  • Cloud Storage: Google Drive for file sharing and project collaboration

Marketing and Outreach Information

When we conduct business outreach or you interact with our marketing:

  • Business Research: Publicly available business information, online presence analysis
  • Email Engagement: Open rates, click-through rates, response tracking for our outreach campaigns
  • Lead Qualification: Business size, service needs, budget considerations, decision-making authority

How We Use Your Information

We use collected information to:

  • Service Delivery: Create websites, implement designs, optimize for search engines and mobile devices
  • Customer Support: Respond to inquiries, provide technical assistance, handle service requests
  • Business Communication: Send project updates, delivery notifications, billing information
  • Service Improvement: Analyze usage patterns to enhance our design process and website experience
  • Marketing Communications: Send promotional emails about our services (with appropriate consent)
  • Business Development: Conduct outreach to potential clients, provide portfolio examples
  • Quality Assurance: Review completed websites for quality standards, gather customer feedback
  • Legal Compliance: Meet tax reporting requirements, respond to legal requests, protect business interests
  • Business Operations: Manage customer relationships, track project timelines, coordinate with service partners

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

Service Partners

  • Payment Processors: Billing information shared with Stripe and Square for secure payment processing
  • Cloud Services: Project files and materials stored on secure Google Drive for delivery and collaboration
  • Third-Party Integrations: When implementing specific functionalities (payment systems, analytics, etc.)
  • Legal Compliance: When required by law, court order, subpoena, or regulatory request
  • Rights Protection: To protect our intellectual property, investigate fraud, or enforce our terms of service
  • Business Transfers: In connection with merger, acquisition, bankruptcy, or sale of business assets
  • Safety Concerns: To protect the safety and security of our users, employees, or the public

Marketing and Business Development

  • Portfolio Sharing: We may use completed websites as portfolio examples and case studies (unless specifically requested otherwise)
  • Performance Analytics: Aggregated, anonymized data may be shared for business analysis and marketing effectiveness
  • Testimonials: Customer success stories may be featured in marketing materials (with explicit permission)

Data Storage and Security

Storage Locations

  • Website Data: Stored on secure servers with industry-standard encryption and security measures
  • Project Files: Securely stored on Google Drive with restricted access and regular security monitoring
  • Payment Data: Processed and stored by PCI-compliant payment processors; we do not store credit card information
  • Business Information: Stored in secure customer relationship management systems with access controls

Security Measures

  • Encryption: All sensitive data transmitted using SSL/TLS encryption
  • Access Controls: Limited employee access based on job responsibilities and need-to-know basis
  • Regular Monitoring: Continuous monitoring for security threats and unauthorized access attempts
  • Backup Systems: Regular backups stored securely to prevent data loss
  • Incident Response: Established procedures for responding to potential security breaches

Data Retention

  • Service Data: Retained for the duration of our business relationship plus applicable legal requirements
  • Project Files: Customer retains access indefinitely; we maintain copies for reasonable backup period
  • Marketing Data: Retained until opt-out request or business relationship ends
  • Payment Records: Retained for tax and legal compliance periods as required by law

Your Rights and Choices

General Rights

You have the right to:

  • Access: Request information about the data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format
  • Restriction: Request limitation of how we process your information

Marketing Preferences

  • Email Opt-Out: Unsubscribe links provided in all marketing emails
  • Business Outreach: Request removal from our outreach lists at any time
  • Portfolio Use: Request that your website not be used for portfolio purposes

To exercise these rights, contact us at support@arlingtonwebsitedesigner.com.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Website Functionality: Remember your preferences, login status, and settings
  • Analytics: Track website usage patterns, popular content, and user behavior
  • Marketing: Measure effectiveness of our marketing campaigns and outreach efforts
  • Performance: Monitor website speed, identify technical issues, and optimize user experience
  • Essential Cookies: Required for basic website functionality (cannot be disabled)
  • Analytics Cookies: Help us understand how visitors use our website (can be opted out)
  • Marketing Cookies: Track effectiveness of marketing campaigns and outreach (can be opted out)

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality and our ability to provide optimal service.

Our website may contain links to third-party websites, social media platforms, and business directories. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

Our services are designed for businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately and terminate any related accounts.

International Users and Data Transfers

Data Processing Location

Our primary servers and data processing facilities are located in the United States. If you are located outside the United States, your information may be transferred to and processed in the United States.

International Safeguards

  • Adequate Protections: We implement appropriate safeguards for international data transfers
  • Service Partner Agreements: Our international service partners maintain adequate data protection standards
  • Legal Compliance: We comply with applicable international data protection laws

GDPR Compliance (European Union Users)

For users in the European Union, we comply with General Data Protection Regulation (GDPR) requirements:

  • Legitimate Interest: Business operations, marketing, service improvement
  • Consent: Marketing communications, optional features
  • Contractual Necessity: Service delivery, payment processing, customer support
  • Legal Obligation: Tax reporting, legal compliance, regulatory requirements

Additional EU Rights

  • Data Protection Officer: Contact support@arlingtonwebsitedesigner.com for data protection inquiries
  • Right to Object: Object to processing based on legitimate interests
  • Right to Portability: Receive your data in structured, machine-readable format
  • Right to be Forgotten: Request erasure of personal data (subject to legal retention requirements)
  • Supervisory Authority: Right to lodge complaints with your local data protection authority

CCPA Compliance (California Residents)

California residents have additional rights under the California Consumer Privacy Act:

Information Categories

We collect and may share the following categories of personal information:

  • Identifiers: Name, email, business information
  • Commercial Information: Payment history, service preferences
  • Internet Activity: Website usage, email engagement
  • Professional Information: Business type, industry, role

California Rights

  • Right to Know: Details about personal information collection, use, and sharing
  • Right to Delete: Request deletion of personal information (subject to exceptions)
  • Right to Opt-Out: We do not sell personal information, but you can opt-out of targeted marketing
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Business Outreach and CAN-SPAM Compliance

Outreach Practices

Our business development outreach complies with CAN-SPAM Act requirements:

  • Clear Identification: All emails clearly identify Arlington Website Designer as the sender
  • Truthful Subject Lines: Subject lines accurately reflect email content
  • Opt-Out Mechanisms: Easy unsubscribe options provided in all commercial emails
  • Physical Address: Our business address included in marketing communications

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by:

  • Website Notice: Posting updated policy on our website with effective date
  • Email Notification: Sending notices to active customers and email subscribers
  • Service Alerts: Displaying notices during service interactions when appropriate

Contact Information

For questions about this Privacy Policy or our privacy practices:

  • Email: hello@arlingtonwebsitedesigner.com
  • Website: Contact Us page
  • Address: Arlington, TX